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TicketBrainy in action

Explore the platform through screenshots.

Dashboard

Dashboard

Overview: open tickets, unassigned, resolved today, workload by mailbox.

BackupMonitor

BackupMonitor

Visual backup calendar with status indicators.

Analytics - Overview

Analytics - Overview

Ticket volumes, 90% resolution rate, average first response and resolution time.

Analytics - Team Performance

Analytics - Performance

Agent performance, weekly trends, priority distribution and status breakdown.

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